The USA acting through the Millennium Challenge Corporation (MCC) signed a Compact Agreement with the Government of Zambia which includes investments in water supply, sanitation and drainage in the City of Lusaka, where the Lusaka Water Supply, Sanitation and Drainage (LWSSD) Project was supported. The purpose of this Consultancy was to assist in the successful implementation of the Sustainability Agreement. The project was separated in two phases. During phase A’ a comprehensive set of performance indicators were proposed, covering all aspects of LWSC performance and performance indicator baseline and target values were established. The duration of Phase B’ is set to 5 years and the scope of this service was to monitor progress towards the target values. Phase B’ is an on going consultancy. The proposed performance indicators were structured into Indicators for Water Services, Indicators for Wastewater Services, Financial, Governance and Personnel Indicators.
