SELECTION OF CONSULTING SERVICES FOR NON‐REVENUE WATER REDUCTION STRATEGIC PLAN AND IMPLEMENTATION MECHANISMS & BUSINESS PLAN DEVELOPMENT OF HAWASSA, WOLAITA‐ SODO AND ARBA‐MINCH TOWNS WATER SUPPLY AND SEWERAGE AUTHORITY

The Federal Democratic Republic of Ethiopia received financing from the International Development Association (IDA) for the im-plementation of Second Urban Water Supply and Sanitation Project (SUWSSP). The Ministry of Water and Energy applied a por-tion of the proceeds of the fund to SNNP Regional State Water, Mines and Energy Development Bureau. The SNNP Region is in the southern part of Ethiopia, its area covers 112,343 km2 and its population is over 15 million. The capital city is Hawassa. The Project focused on the cities of Hawassa, Wolaita Sodo and Arba Minch and included two main assignments, each with its own specific objectives and scope of services:

  • Develop a Non-Revenue Water (NRW) Reduction Strategic Plan.
  • Develop a Business Plan.
    As the two assignments feed into each other, Z&A executed the two assignments concurrently for each of the three Water Enterprises.
    Main water supply service and operation data for the three cities are given in the below table.

City

Population     (urban and rural)

Number of    Customers

Water Production

Hawassa

492,579

36,159

6,000,000m3/year

Arba Minch

167,025

12,092

2,209,000m3/year

Sodo

169,578

11,781

1,230,000m3/year

The development of a NRW Reduction Strategic Plan for each of the three Water Enterprises involved the following tasks:
• Infrastructure (Network) mapping,
• Customer survey,
• Metering of System Input Volume,
• Assessment of customer metering and meter reading practices,
• Preparation of preliminary IWA Water Balance and NRW assessment,
• Capacity Building – Basic Level,
• Establishing a NRW Management Unit,
• Customer meter testing,
• GIS development and hydraulic modeling,
• Design of pressure zones with bulk flow metering,
• Design of District Metered Areas (DMAs),
• Pressure monitoring,
• Preparation of IWA Water Balance and evaluation of Key Performance Indicators,
• Pipe failure documentation and statistics,
• Capacity Building – Medium Level
• Creation of pressure zones and pressure management,
• Creation of pilot DMAs,
• Active Leakage Control in pilot DMAs,
• Customer meter management,
• Reduction of unauthorized consumption,
• Improvement of billing efficiency,
• Rehabilitation planning,
• Capacity Building – High Level,
• Preparation of Strategic Plan Report.

The development of a Business Plan for each of the three Water Enterprises included:
• Review of any existing Master Plan and/or Strategic Plan,
• Assessment of Water Services Provision,
• Assessment of Sanitation Services Provision,
• Assessment of Management Organization and Institutional Framework,
• Identification and scheduling of priority investments,
• Financial projections for the next 3 to 5 years, including the expected performance improvements,
• Key Performance Indicators and corresponding targets for the next 3 to 5 years,
• Plan for Monitoring and Evaluation (M&E) of results and their dissemination.